• Frequently Asked Questions Frequently Asked Questions

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Your Dumb Questions

General Questions

How can I change my shipping address?

How do I activate my account?

What do you mean by points? How do I earn it?

Why is there a checkout limit? / What are all the checkout limits?

How can I track my orders & payment?

How do I cancel my orders before I make a payment?

How long will it take for my order to arrive after I make payment?

How do you ship my orders?

Purchasing Questions

How do I make payments using Paypal? How does it work?

Why must I make payment immediately at checkout?

What do you mean by points? How do I earn it?

Why is there a checkout limit? / What are all the checkout limits?

How many free samples can I redeem?

What happens if there's been a delivery mishap to my order?

What happens in the event of unsatisfactory/expired

I am having problems accessing Sample Store.

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